Talk to the PlayCrate Team
Whether you have a product idea, a production question or a partnership proposal, our engineering team is ready to help. Tell us about your project in as much or as little detail as you like, and we will reply within one business day, usually much faster. All inquiries are treated as confidential, and we never share your details with anyone outside our team.
Contact Information
Company Hefei Tonghuang Zaicang Toys Co., Ltd.
Address Rm 806, Dazhong Building, No. 6 Zhanxi Road, Yaohai District, Hefei - 230000, China (CN)
Email office@playcrate.autos
Phone +17797781580
Business Hours Monday to Friday, 09:00 to 18:00 China Standard Time (GMT+8). Saturday visits by prior appointment only. We read and answer email every working day, including during holidays. For urgent production matters, phone support is also available during office hours.
Answers Before You Ask
A few of the questions we hear most often from brands, retailers and families. If your question is not covered here, send us a message and a real engineer will answer it.
We reply to every message within one business day, usually within a few hours during working time. Complex technical questions may take up to two days while our engineers prepare an accurate and useful answer for you.
Yes. PlayCrate serves customers around the world from our base in Hefei, China. We manage global production, export documentation and multi-market compliance for every project, so distance is never a barrier to a great product.
Yes. Our team covers industrial design, electronics, software, prototyping and certified mass production. One partner can take a toy from the first napkin sketch all the way to a packed shipping carton, with quality checks at every step.